Helpdesk Pilot Logo
   Login

Configure your Voice-mail

You can configure your voice-mail by dialing “999”. Once connected to voice-mail, you will be presented with the voice-mail auto attendant interface. This feature will then present you with a voice menu system which announces the voice-mail options and allows you to dial a key to access and manage those options. The initial options you are presented with are the following:

  • Dial * to play your messages
  • Dial 9 to go to options
  • Dial pound(#) to exit

To configure your voice-mail, dial “9”. The following are the options announced by the voice-mail system and by dialing their corresponding keys you can access, change and update these features:

  • Dialing “1” allows you to change your profile status.
  • Dialing “3” allows you to dial a number.
  • Dialing “4” allows you to delete all read messages.
  • Dialing “5” allows you change your self-identification message.
  • Dialing “6” allows you to play mailbox information.
  • Dialing “7” allows you change your voice-mail PIN number (which will be reflected in 3CX Management Console).
  • Dialing “8” allows you to change your greeting message.
  • Dialing “9” allows you to restart the voice menu’s prompts.